IMA Announces Feedback Initiative Website

The Internet Merchants Association recently announced the launch of their new website – LeavingFeedback.com.

This new website is a Public Service Initiative to give all eBay sellers a one stop link to include in their correspondence with eBay buyers in order to help educate buyers on the effects of eBay’s new feedback system, including DSR’s and neutral feedback.

From what I can tell, the only education eBay has done to help buyers understand the new feedback system is to include a pop-up when a buyer leaves feedback, that encourages them to leave negative feedback by pointing out the seller can no longer retailiate in kind.  That’s eBay’s kind of buyer education.

The Internet Merchants Association felt that more education was needed and took the initiative to publish the LeavingFeedback.com site which has been received very positively in the seller community.  IMA is encouraging sellers to include the link in their correspondence with buyers and post it on various sites in order to get it out to the public at large.

Auctionbytes has picked up on the leavingfeedback.com site and Ina’s blog post can be read here.

After the site was posted on various eBay boards, IMA was asked permission to have it reposted in Dutch, French and other languages. Several eBay Certified Education Specialists have requested permission to print the site and use it in their classes.   We are pleased to oblige!